Some Glastonbury Attendees Left Without Tickets As Luxury Tent Company Goes Bankrupt

Festival-goers who booked high-end “glamping” packages, which included accommodation and hospitality tickets, for this year’s Glastonbury Festival have been left in the lurch after the provider, Yurtel, went into administration.

The Corsham, Wiltshire-based company informed customers earlier this month that their bookings, with prices ranging from £10,000 to £16,500, will not be honored due to the company’s financial collapse. Currently, refunds are unavailable, and affected individuals have been told that information regarding the claims process for recovering their money will be shared with creditors once liquidation proceedings formally begin.

Glastonbury Festival expressed disappointment for those impacted but clarified that it has no operational involvement with Yurtel and therefore cannot provide replacement tickets. The festival also stated that Yurtel had not secured any tickets for the 2025 event prior to its insolvency.

Yurtel was one of a limited number of local campsites near Worthy Farm that, under specific conditions, had access to purchase hospitality tickets for its guests. The festival emphasized that it holds no records of Yurtel’s bookings and cannot assume responsibility for the services or facilities the company offered.

“Anyone who has paid Yurtel for a package including Glastonbury 2025 tickets will need to pursue any potential recompense available from them via the liquidation process as outlined in their communication to you. We are not able to incur the cost or responsibility of their loss or replacement.”

-Glastonbury Festival

To potentially assist affected customers in finding alternative tickets and accommodation, Glastonbury has advised Yurtel customers to contact [email protected] to authorize the sharing of their personal data and booking details with the festival.

Glastonbury Festival 2025

This year’s Glastonbury Festival is scheduled to run from Wednesday, June 25th, to Sunday, June 29th. Headline acts include The Prodigy, Charli XCX, and Four Tet. Organizers have also recently unveiled lineups for various electronic music stages such as Silver Hayes, Glade, Block9, and Arcadia, and have released the 2025 site map, which features expanded dance music areas.